As a utility company, Telekom Austria used to have other entrepreneurial priorities. Today there are new strategies, unusual means and innovative technologies as keys to success in an extremely competitive market.
Alois Miedl is the head of customer service for Telekom Austria. He is responsible for all call centers including information 118877, back office and customer billing, as well as the technical customer service with a total of 2,400 employees. He graduated from the Technical University of Graz. He worked for three years in Germany, and has been at Telekom Austria since 1993.
The oldest democracy in the world steers on a dynastic succession: Bush-Clinton-Bush-Clinton. How will the relationship with Europe fare under the next U.S. president? Eugene Freund, foreign policy commentator for the ORF and long-standing Washington correspondent, keeps you informed.
Eugen Freund has been working in journalism since 1972. In 1978 he became a publicist of the Minister in the State Department. He then spent five years at the Austrian Press and Information Service in New York. After returning from the United States, Freund taught at the Journalism Institutes in Vienna and Salzburg. In 1986 he returned to the ORF (Austrian Broadcasting Corporation) first as moderator of the ZiB 2, then in the field of Interior and foreign policy. In 1995 he became the ORF correspondent in Washington, and in 1997 moved to the head of that office. Since August 2001 he has been the ZiB foreign editor in Vienna.
As a utility company, Telekom Austria used to have other entrepreneurial priorities. Today there are new strategies, unusual means and innovative technologies as keys to success in an extremely competitive market.
The oldest democracy in the world steers on a dynastic succession: Bush-Clinton-Bush-Clinton. How will the relationship with Europe fare under the next U.S. president? Eugene Freund, foreign policy commentator for the ORF and long-standing Washington correspondent, keeps you informed.
