Leader at Telekom Austria
Alois Miedl is the head of customer service for Telekom Austria. He is responsible for all call centers including information 118877, back office and customer billing, as well as the technical customer service with a total of 2,400 employees. He graduated from the Technical University of Graz. He worked for three years in Germany, and has been at Telekom Austria since 1993.
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Power Breakfast #22 on Call Center
From the Administrator to the Customer-Oriented Company