How you separate from unprofitable customers – elegant & effective. Identify customers who cost more than you bring them. Separate yourself elegantly and effectively from unprofitable customers and create new space for profitable growth. Basics, practical examples and tips & tricks.
Nikolaus Kimla is the CEO of Pipelinersales Inc. and the mastermind behind the development of Pipeliner, a revolutionary sales CRM software. He is also CEO of the Austrian company uptime ITechnologies, which hosted and led the development of World Check, the largest banking compliance solution worldwide, for Thomson Reuters. Nikolaus is the founder of the independent economic platform GO AHEAD!, which orientates itself to the principles of a free market economy and social responsibility. Since summer 2012 Nikolaus Kimla and his family has been living in Los Angeles. He is the author of the books Die IT-Revolution, as well as Salespeople Embracing it All.
How to prevent your employees from lying & cheating you. Recognize timely warnings for dishonesty and fraud. Ensure you create practice-oriented control mechanisms, and that you are effectively dealing with misconduct. Basics, practical examples and tips & tricks.
Michael Hirt is the owner of the consultancy HIRT&FRIENDS based in Vienna, which advises leading growth companies and startups. He is a lecturer at the PEF Private University for Management, and the Danube University Krems. Hirt is a former investment banker (HSBC Investment Bank) and project manager at the Boston Consulting Group (BCG). He holds a Doctorate in Legal Sciences from the University of Vienna, and a Master of Business Administration from INSEAD (Fontainebleau), where he specialized in entrepreneurship and leadership.
How you separate from unprofitable customers - elegant & effective. Identify customers who cost more than you bring them. Separate yourself elegantly and effectively from unprofitable customers and create new space for profitable growth. Basics, practical examples and tips & tricks.
How to prevent your employees from lying & cheating you. Recognize timely warnings for dishonesty and fraud. Ensure you create practice-oriented control mechanisms, and that you are effectively dealing with misconduct. Basics, practical examples and tips & tricks.
